We cover infrastructure and data migration projects providing end-to-end services in terms of Program Management, Project Management and Project Management Office. Our talented teams will manage the smooth transfer of your new customers to your productivity toolset. In the follow-up phase, the transition will be carried-out to optimise processes and reach the best possible productivity, improving the service whilst gaining greater control. Allowing you to focus on core business and reducing overall cost.
How we deliver
Whether you need to supplement your project with temporary talented and skilled resource or need a trusted partner with a world class proven ability to manage your projects end to end, with Soitron you can be sure you will find the right solution. We offer our clients the flexibility to meet their project demands as planned, whether they are short-term or long-term programs.
Our capabilities
With us, you can be sure your projects are in good hands
Investing in industry best practices, technical specialisations and knowledge of our Project Managers is essential for us
You can be sure your portfolio, programs and projects are managed in line with PMI, IPMA or Prince 2 methodology
We deliver projects in line with best practices, your project needs and budgetary demands.
In Soitron we take quality, best practice and skill enhancement as a standard. We not only empower our employees to improve their technical, delivery and best practice capabilities but also have our own in-house technical training and education centre, which we deliver to the market as well. In keeping with our attention to detail and our desire to provide the best to our clients, our Project Managers are all experienced, skilled and trained to the latest industry qualifications.
Selected partners
OUR DELIVERY MODELS
We offer our clients flexible and scalable engagement models to suit their business needs.
Dedicated Delivery Model
- Remote or on-site service
- Dedicated service delivery team
- Stringent SLAs and KPIs
- Weekly/monthly SLA quality reviews, SLA KPIs reporting, efficiency improvement recommendations
Shared Services
- Remote or on-site service
- Dedicated service delivery team
- Stringent SLAs and KPIs
- Weekly/monthly SLA quality reviews, SLA KPIs reporting, efficiency improvement recommendations
Dedicated Delivery Model
- Highly skilled and talented resource pool
- Multilingual resource
- Flexibility to ramp-up or ramp-down
- Covering all time zones 24×7, depending on needs
- Dedicated HR business partner
Case study HP Enterprise
The IT-SMART migration programme
HP Enterprise Business is the largest global business unit of HP. It offers servers, storage, software and information technology services that enable enterprise and midmarket business customers to manage their current IT environments and helps to transform these companies into business enablers.
HP required a pan-European outsourcing partner to deliver a highly-critical managed services project to improve efficiency for 50 of its key European clients. This involved the standardisation of legacy workflow suites which needed either upgrading, re-evaluating or closing down.
The brief
Soitron was appointed by HP to complete its largest European IT outsourcing deal to date, migrating 50 of its key clients to a new workflow ticketing system within an 18 month period.
Introduction
Soitron led a programme to introduce a more cost effective operations model which would simplify HP’s new customer on-boarding process. 50 businesses across Europe were required to migrate to HP Server Manager after three legacy platforms were made redundant.
Results
Our capacity to deliver migration projects using the ITIL toolset and on boarding played an instrumental role in driving this project forward. Close project management set and worked towards milestones and clear deadlines. This ensured maximum efficiency and helped to achieve success both financially and to time.
Other clients
With Soitron you are in safe hands
Soitron manage each engagement in line with industry best practices and delivered from one of our nearshore delivery centres.
- Remote monitoring with Soitron Support Central (SC), an ITIL based tool that covers ticket management and CMDB
- This tool serves as a transparent client access portal and change request system & easily integrates with any existing service desk platform
- Our dedicated team will be fully skilled with the technology platforms to deliver
- Service Delivery is managed and based on industry best practices and in the ITIL methodology environment with – ITIL, ITSM and Six Sigma certi ed specialist
- Projects are delivered based on PMI methodology with, PMP, Prince or IPMA certi ed specialist