We know how to design, transform, migrate and operate your datacentre, with the key focus on availability and reliability.
Our skilled resource and technical knowhow will not only optimise your services but also your IT budgets, allowing you to focus on core business.
With our SLA based Managed Service we keep your datacentre up and running, benefiting from over a decade of Soitron’s experience and technical knowhow in managing different server OS platforms, web services and portals, databases, messaging, storage and backup systems.
How we deliver
We have been managing datacentre computing systems for over a decade and offer our clients flexible engagement models to suit their project requirements and budgets.
With Soitron you can be sure that not only your operating platforms, but also database, web and messaging servers, back-up and storage technologies will be managed to follow ITIL industry best practice. Benefit from our wealth of knowledge, expertise and technology excellence to overcome your business challenges and improve performance whilst reducing the overall costs.
OUR PARTNERSHIPS
We partner with the industry’s leading technology companies in this space, enabling us to provide the most advanced, robust and quality service available. We do not chase badges to boost our list but have undergone through tests and evaluation to achieve the highest certifications and partner specialisations available on the market to not only meet but surpass our clients business requirements.
At Soitron we have not only teamed up with leading industry technology companies such as HP, Landesk and Microsoft, but have attained the top level of accreditation and invested in a number of specialisations enabling us to offer our clients a guarantee of the most professionally managed networking services. Our approach and delivery has won us numerous client, partner and industry awards.
Selected partners
OUR DELIVERY MODELS
We offer our clients flexible and scalable engagement models to suit their business needs.
Dedicated Delivery Model
- Remote or on-site service
- Dedicated service delivery team
- Stringent SLAs and KPIs
- Weekly/monthly SLA quality reviews, SLA KPIs reporting, efficiency improvement recommendations
Shared Services
- Remote or on-site service
- Dedicated service delivery team
- Stringent SLAs and KPIs
- Weekly/monthly SLA quality reviews, SLA KPIs reporting, efficiency improvement recommendations
Dedicated Delivery Model
- Highly skilled and talented resource pool
- Multilingual resource
- Flexibility to ramp-up or ramp-down
- Covering all time zones 24×7, depending on needs
- Dedicated HR business partner
Case study ATRIUM
Atrium European Management NV (Atrium) boasts an impressive €2.5 billion portfolio of primarily food-related retail properties and shopping centres throughout Europe.
The Jersey-based company currently has more than 150 prime retail properties, which generate in excess of €200 million in rental income. The business demands the most up to date IT system to allow its employees across 10 European locations to carry out their day-to-day activities without delays or any downtime.
The brief
Soitron was initially engaged to complete a small project to streamline systems in its regional offices throughout central Europe. Once successfully completed, Soitron’s remit expanded to assume responsibility for Atrium’s entire IT function – from a data centre in Amsterdam to supporting, maintaining and expanding the company’s entire network.
Results
Over the years, Soitron’s service expanded with Atrium’s business, and continues to hold overall responsibility for a complex IT system which is scalable and completely in sync with the growth and future aspirations of the business.
Other clients
With Soitron you are in safe hands
Soitron manage each engagement in line with industry best practices and delivered from one of our nearshore delivery centres.
- Remote monitoring with Soitron Support Central (SC), an ITIL based tool that covers ticket management and CMDB
- This tool serves as a transparent client access portal and change request system & easily integrates with any existing service desk platform
- Our dedicated team will be fully skilled with the technology platforms to deliver
- Service Delivery is managed and based on industry best practices and in the ITIL methodology environment with – ITIL, ITSM and Six Sigma certi ed specialist
- Projects are delivered based on PMI methodology with, PMP, Prince or IPMA certi ed specialist